HenderCare: In-home care heroes

A woman and an older woman sit together at a table, enjoying cups of tea.
As Australia’s population ages, many older adults prefer to remain in the comfort of their own homes, where they can maintain their independence.

HenderCare’s in-home care services, ranging from personal care and household chores to gardening, transportation and allied health, can help make this possible. At HenderCare, we believe our unsung heroes do more than just complete tasks; they build meaningful relationships that enhance the well-being and quality of life for our clients.

BEYOND CARE: PERSONAL CONNECTIONS THAT MATTER

Our in-home care workers provide essential services such as showering, dressing, medication management, and household chores like cleaning and gardening. However, it’s the personal connections we form with clients that make the real difference.

Meet Lorraine, at 75, she’s received care from the same HenderCare support worker for two years. This ongoing support has assisted Lorraine to stay in the home where she raised her children. Surrounded by cherished memories, she enjoys her hobbies, lives comfortably with her husband of over 50 years, and welcomes her children back to the home they grew up in.

For Lorraine, staying in her home is vital to maintaining her identity. “It’s so important to stay in your own home and keep your sense of self,” she says. “You’re not just a number.”

Along with social support, Lorraine benefits from occupational therapy assessments provided by HenderCare therapists, to ensure her home remains a safe environment as her needs evolve.

MORE THAN A RIDE: TRANSPORTATION AS A PATH TO INDEPENDENCE

Getting around can be a significant challenge for older adults, especially for those who can no longer drive. Our in-home care workers often assist with transportation, whether for doctor’s appointments, grocery shopping, or social outings.

For Lorraine, social support from HenderCare allows her to remain active in her community. She enjoys outings to the shops, grabbing coffee, and staying connected with life outside her home. Lorraine says, “It’s so important to remain human, to not change because you’re forgetful or sick.”

A TWO-WAY RELATIONSHIP: THE VALUE OF CONNECTION

Our in-home care is not just about the support our clients receive; it’s also about the relationships that develop between our support workers and our clients.

Zeenat, a registered nurse and in-home support coordinator at HenderCare, has worked in aged care for over 10 years and finds immense value in her work.

“My role as a nurse in community aged care has taught me that life requires a balance of compassion and resilience. I see firsthand how compassion, understanding others’ struggles and offering kindness can have a profound impact on people’s lives.”

For Zeenat, Lorraine’s gardening hobby is a beautiful example of the peace and joy that HenderCare’s in-home care can foster.

“It’s very meaningful to see Lorraine feel a deep sense of purpose tending to her plants in her potting shed. Watching her connect with nature brings her joy and accomplishment, and I think that’s just beautiful.”

HENDERCARE IN-HOME CARE: MORE THAN JUST A SERVICE

HenderCare in-home care workers do more than just help with daily tasks. They are the quiet heroes providing emotional, social, and physical support, helping our clients to live comfortably and independently at home. Their role goes beyond maintaining a tidy house or providing transport – they offer companionship and a sense of security and dignity. Our in-home care is about forming meaningful connections and enriching the lives of our clients.

FINDING THE RIGHT CARE FOR A LOVED ONE

When looking for aged care services for a loved one, it’s important to find the right balance of support that meets both their needs and yours.

Services like those offered by HenderCare provide compassionate and personalised care, whether it’s help with daily tasks, mobility, or companionship. Professional in-home care ensures your loved one is cared for, giving you peace of mind.

If you’re exploring care options, contact us today on 1300 764 433 or email hello@hendercare.com.au to discuss how we can support your loved one’s needs and help them maintain their independence at home.


For more information on HenderCare, go to hendercare.com.au

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